Ligo Post
Privacy Policy
1. Controller and contact
Ligo Post operates this website, the Ligo account portal and the beta software service. For privacy questions or to exercise your rights, contact info@ligopost.com.
2. Data we process
- Account data: name, email address, account identifier, authentication provider and email-verification status.
- Trial and entitlement data: software access, licence or trial status, and, where a trial requires it, verified phone-number identity information.
- Download-request data: account identifier, platform, requested software version, file name, request time and signed-link expiry. We do not store IP addresses in this log.
- Service data: workspace, project and content data that you choose to store through enabled Ligo features.
- Support communications: information you send us in feedback requests or support correspondence.
3. Why we use data
We process data to provide accounts, authenticate access, administer trials and licences, issue protected installer downloads, operate and secure the service, respond to support requests, and improve beta reliability. The applicable legal basis is performance of a requested service, compliance with legal obligations, consent where required, and our legitimate interests in service security and abuse prevention.
4. Service providers
The service uses Firebase and Google Cloud for authentication, database, server functions and installer storage. Google sign-in is offered through Google’s authentication service. Trial phone verification may use Firebase Authentication and its associated verification services. These providers process data on our behalf or as independent providers according to their own applicable terms and data-processing arrangements.
5. Retention
We retain account and entitlement data while your account is active and for the period needed to meet legal, security and support obligations. Download-request logs are retained only for the period necessary to investigate access, support releases and prevent abuse. Trial anti-abuse records may be retained after account deletion so that deleted accounts cannot be used to restart a previously used trial. Final retention periods will be published after legal review.
6. Sharing and international transfers
We do not sell personal data. We share it only with service providers needed to operate the service, where required by law, or where necessary to protect users, the service or our rights. Provider infrastructure may process data outside your country; where applicable, appropriate safeguards are used.
7. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also complain to the competent data-protection authority. Contact us using the address above so that we can verify and process your request.
8. Security
We use authentication, access controls, signed download links and operational safeguards intended to protect data. No online service can guarantee absolute security; keep your account credentials secure and report suspected unauthorised access promptly.
9. Changes to this policy
We will publish updates on this page with a revised version and effective date. For material changes, we may request a renewed acknowledgement before continued use of affected services.